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Donation Center

In The Image is dedicated to helping families of our very own community in a crisis situation. This might be due to homelessness, loss of job, natural disaster, and so many other difficult situations - including COVID-19. Please keep in mind that all items go from your vehicle to the Free Store without being laundered. Donating items that are free of pet hair and odors is helpful in keeping our resources free! 

Donation Center Hours: 

Monday - Friday: 10am-3pm

Second Saturday: 10am-12pm

Third Thursday: 5pm-8pm

Please note we will be closed on Friday, April 7 in observance of

Good Friday. 

We are unable to accommodate furniture pick-ups at this time. 


4255 Kalamazoo Ave. SE Grand Rapids, MI 49508

Located at 44th & Kalamazoo in the Towne & Country Plaza. 


We are only able to help because of YOU!

We respect the families we serve and try to give them a dignified experience at ITI. To help make their house a home, please think of giving items in good condition, new or gently used. We are

unable to accept items that are broken, ripped, or soiled. 

Due to COVID-19, our manpower has decreased; when donating items, please consider separating your items into the main umbrellas below. 


Please do not leave donations unattended on our property after donation hours. We appreciate your understanding, cooperation, and of course your gifts! 


Basic Needs

  • Baby Wipes

  • Bar Soap and Body Wash

  • Cleaning Products (Unopened Only)

  • Deodorant

  • Diapers

  • Formula (Unopened, not expired)

  • Hand Sanitizer

  • Hand Soap

  • Laundry Detergent (Unopened)

  • Pads and Panty Liners

  • Paper Towel

  • Razors

  • Shampoo and Conditioner

  • Tampons

  • Toilet Paper

  • Toothbrushes

  • Toothpaste

Clothing & Accessories

  • Backpacks/Book Bags

  • Clothing (Current Season)

  • Coats and Jackets

  • Hats and Beanies

  • Socks (No Holes and Matched Pairs Only)

  • Undergarments (No Holes, No Stains)


Games, Toys, Baby Basics

  • Diaper Bags

  • Games

  • Outdoor Activities

  • Puzzles

  • Toys for all ages

* Please ensure all items have all the pieces and parts needed for the toy. It is very sad to see a child not be able to play with a toy because it is missing parts or put together a puzzle without all of the pieces. Thank you! 

Kitchen Items

  • Bowls

  • Cups

  • Flatware

  • Pans

  • Pots

  • Utensils

  • Working Small Appliances


  • Bed Sheets - Twin, Full Queen, and King

  • Bed Pillows

  • Blankets 

  • Comforters - Twin, Full, Queen, and King

  • Curtains

  • Shower Curtains

  • Towels - Bathroom, Beach, and Kitchen

Living Room Items

  • Lamps

  • Simple Decor

  • Small Furniture Items - keep in mind that our Members need to transport furniture items themselves. 


  • Books

  • CDs

  • DVDs

  • Holiday Decor


  • Brand-new athletic shoes for children and the S.H.O.E.S. Program

  • Shoes with soles in tact

  • Slippers in good condition

  • Torn shoes labeled for recycling - soles must be in good condition


Recently, our Recycling Program has changed due to industry standards. We are no longer able to recycle everything and anything, but we can still take some of those RAGS!

Please keep these items separate and label as Recycle. 

Rags include:

  • Stained/torn Cotton

  • Stained/torn Jeans



  • shoes - soles must be in good condition

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